Shipping policy
International Express and Logistics FAQ (China to Worldwide)
1. Which countries/regions can you ship to from China?
We provide door-to-door express and logistics services covering over 200 countries and regions worldwide, including major destinations in North America, Europe, Japan, South Korea, Australia, New Zealand, Southeast Asia, South America, the Middle East, and Africa.
2. How long does it usually take?
Delivery times vary depending on the destination and service type:
Economy Line: 10-20 business days, suitable for non-urgent packages.
Standard Express: 5-10 business days, balancing speed and cost.
Priority Express (e.g., DHL, FedEx, UPS): 3-7 business days, suitable for urgent documents or goods.
Specific Country Lines: For example, the US line takes approximately 7-12 days, and the European line takes approximately 8-15 days.
(Note: Customs clearance, holidays, or force majeure events may cause delays.)
3. How can I track my package?
After placing your order, you will receive a unique tracking number, which you can use to track your package in real-time via our official website, app, or third-party platforms (such as 17TRACK). Updates may be delayed during the customs clearance phase; please be patient.
4. Do you cover the shipping costs or do we?
We cover all shipping costs.
To ensure you receive your desired bag, please carefully confirm your shipping address.
To ensure you receive your desired bag, please carefully confirm your shipping address.